The Painting Pros FAQs

GENERAL FAQS

1. How long have you been in business?
We've proudly been making Silicon Valley a more colorful place to live and work for over 50 years, delivering expert craftsmanship and unparalleled customer happiness.

2. Are you licensed and insured?
Yes! The Painting Pros, Inc. is fully licensed as both a general contractor and a painting contractor, and fully insured for your protection.

3. What is your mission?
Our mission is simple: Customer Happiness. Everything we do—from first estimate to final touch-up—is designed around delivering a stress-free, satisfying experience.

4. What warranty do you offer?
We proudly back our work with a 5-Year No Questions Asked Warranty on exterior painting—one of the strongest guarantees in the industry.

5. What type of paint products do you use?
We use only premium-quality paints and primers from trusted brands like Sherwin-Williams and Benjamin Moore to ensure lasting beauty.

6. What does the free estimate include?
You’ll receive a comprehensive written estimate, with transparent pricing for materials, labor, prep work, and any special services you might need.

7. Do you offer annual maintenance?
Yes! All our customers receive a free 1-hour touch-up every year to keep your paint job looking fresh.

8. What areas do you serve?
We serve Los Gatos, San Jose, Saratoga, Cupertino, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Monte Sereno, Almaden, Morgan Hill, and surrounding Silicon Valley cities.

9. Are your services environmentally friendly?
Yes, we were the first painting company in Silicon Valley certified green by Green America. We use low-VOC paints and environmentally responsible practices.

10. How do I schedule my project?
Simply call us or request a free estimate online, and we’ll get back to you within 24 hours.

RESIDENTIAL PAINTING FAQS

1. Why should I hire The Painting Pros for my home?
We've proudly been making Silicon Valley a more colorful place to live and work for over 50 years, delivering expert craftsmanship and unparalleled customer happiness.

2. Can you match existing colors?
Absolutely! We offer professional color matching to seamlessly blend new paint with existing shades.

3. Do you protect my furniture and floors?
Yes, we cover all surfaces carefully before we begin to protect your home.

4. Do you offer drywall repair before painting?
Yes, minor drywall repairs are included to ensure a flawless finish.

5. Do you offer environmentally friendly paints?
Yes, we use low-VOC paints to protect your home environment.

6. How often should I repaint my home?
Generally every 5–10 years, depending on weather exposure and surface conditions.

7. Do you guarantee your work?
Yes! Every exterior job comes with our 5-Year No Questions Asked Warranty.

8. Can you help choose colors?
Yes, we provide free expert at-home color consultations.

9. Can I live in the house during the project?
Yes! We work in sections to minimize disruption.

10. What is your residential service area?
We serve Silicon Valley, including Los Gatos, San Jose, Cupertino, Sunnyvale, Palo Alto, and nearby cities.

COMMERCIAL PAINTING FAQS

1. Why is commercial painting important?
Fresh paint makes a lasting impression on clients, customers, and employees.

2. Can you work outside regular business hours?
Yes! We offer evening, weekend, and off-hour painting to minimize disruption.

3. What types of businesses do you paint?
Offices, retail stores, medical offices, warehouses, restaurants, and more.

4. Do you offer maintenance contracts?
Yes, we provide maintenance plans to keep your business looking its best year-round.

5. Are your painters trained for specialty environments like healthcare or industrial?
Yes, we follow OSHA guidelines and provide specialized services for medical and industrial spaces.

6. Can you help with brand color matching?
Absolutely. We ensure your brand colors are consistent across all spaces.

7. Are you licensed and insured for commercial projects?
Yes. We’re fully licensed, bonded, and insured.

8. Do you guarantee your commercial painting work?
Yes, we provide customized warranty options.

9. How large of a project can you handle?
From single offices to large multi-building campuses, no project is too big.

10. What commercial areas do you serve?
We serve Silicon Valley, including Los Gatos, San Jose, Cupertino, Sunnyvale, Palo Alto, and nearby cities.

INTERIOR PAINTING FAQS

1. What’s included in your interior painting services?
Prep work, wall repair, priming, two coats of premium paint, and clean-up.

2. Can you paint high walls and ceilings?
Yes, we have the equipment and expertise for high and vaulted ceilings.

3. Do you repair drywall before painting?
Absolutely. We provide seamless drywall repairs.

4. What type of finishes do you recommend?
Flat for ceilings, satin or eggshell for walls, and semi-gloss for trim.

5. How long does interior painting take?
Most projects are completed in 1–5 days, depending on size.

6. Are the paints low-odor?
Yes, we use low-VOC, low-odor paints.

7. Can you help choose interior colors?
Yes, with our free expert color consultation.

8. Will my home be protected during painting?
Yes, floors and furnishings are covered carefully.

9. How much clean-up is required after the project?
Minimal—our team leaves your home spotless.

10. What areas do you service for interior painting?
We cover all Silicon Valley cities, including Los Gatos, Saratoga, and Palo Alto

EXTERIOR PAINTING FAQS

1. Why should I repaint the exterior of my home or building?
Fresh paint boosts curb appeal, protects surfaces, and preserves property value.

2. How long does exterior painting typically last?
With proper prep and premium materials, 8–10 years.

3. What prep work is included?
Power washing, sanding, scraping, caulking, and priming.

4. Do you offer exterior color consultations?
Yes, absolutely—and it’s free.

5. How do you protect landscaping during painting?
We carefully cover or move plants, patios, and furniture.

6. What is your exterior painting warranty?
We provide a 5-Year No Questions Asked Warranty.

7. Are you eco-conscious in exterior projects?
Yes, we use low-VOC exterior paints.

8. Are you certified to handle lead paint?
Yes, we are EPA Lead-Safe Certified.

9. How long will my exterior painting project take?
Typically 3–7 days, depending on size.

10. What is your exterior painting service area?
Silicon Valley—Los Gatos, San Jose, Palo Alto, and nearby.

PAINTER FOR A DAY FAQS

1. What is "Painter for a Day"?
One of our expert painters for up to 7 hours for small projects.

2. What types of tasks can be completed?
Touch-ups, painting a room, painting trim or a front door.

3. How much does it cost?
$680 minimum charge for up to 7 hours of labor.

4. Is the painter fully insured?
Yes, full Workers’ Compensation and General Liability coverage.

5. Can I schedule multiple days?
Yes, additional days can be added as needed.

6. Are color consultations included?
Not with Painter for a Day services—this is for painting tasks only.

7. Is it available for businesses too?
Yes, ideal for quick office touch-ups.

8. What if the job finishes early?
You can reassign the painter to other tasks.

9. What is included in Painter for a Day?
All necessary tools, ladders, sundries, and expert workmanship.

10. What service area is covered?
Los Gatos, San Jose, and surrounding Silicon Valley cities.

DECK REFINISHING FAQS

1. What’s included in your deck refinishing service?
Inspection, repairs, cleaning, sanding, and staining.

2. What types of decks do you service?
Redwood, cedar, pressure-treated wood, and composites.

3. How often should decks be refinished?
Every 2–4 years, depending on sun and weather exposure.

4. Will you replace rotting boards?
Yes, we replace or repair any damaged wood.

5. What products do you use?
Premium stains from leading brands.

6. Can you match my deck color?
Yes, or we can recommend a new, fresh look.

7. How long does deck refinishing take?
Typically 2–3 days, weather permitting.

8. Is deck refinishing eco-friendly?
Yes, we use green-certified methods and products.

9. What kind of warranty do you offer?
Decks fall under our general craftsmanship commitment, with maintenance recommendations.

10. Where do you offer deck services?
Throughout Silicon Valley, including Los Gatos, Campbell, and beyond.

COLOR CONSULTATION FAQS

1. Is the color consultation free?
Yes, we offer free expert color consultations with any project.

2. Who performs the consultation?
Our professional design expert evaluates lighting, space, décor, and your style.

3. Can you recommend trending colors?
Yes, we stay current with trends while advising based on your personal taste.

4. Can you help with both interiors and exteriors?
Absolutely.

5. How long does the consultation take?
Typically 30–60 minutes, depending on the size and complexity.